Please notify a member of staff if you notice any area of concern so immediate action can be taken.
Patient safety charter
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.
The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.
Please contact the practice manager if you have any questions or concerns.
“Dr Ahmed’s treatment involving veneers on my teeth has improved my appearance and given me great confidence in smiling and I am now able to...”
“Very happy with his service. Find him very helpful on his advice on dental treatment.”
“A very good dentist indeed. Very sad is going to move on and no longer going to be treating. Very kind and considerate man.”
“I can confirm that the treatment is very good, always friendly, very nice, no complaints at all. It makes a lot of difference if you...”
“I have been treated on many occasions from check-ups, having a bridge fitted and extractions. They have always been carried out excellently with a friendly...”
Whether you just want to look after the health of your teeth, or are interested in improving the appearance of your smile, we at Buttercross Practice will be happy to help.